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This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful


#1

Hi everyone,

I’m new here and I’m starting with issues :frowning:

How can I fix this "This device cannot start. (Code 10)

{Operation Failed}
The requested operation was unsuccessful."?

This is what my Windows (8 in two machines and 7 in another one) says when I plug my FEZ Hydra. :-S

Thanks in advance!


#2

More info:

Devices and Printers Publisher details

Issues found
Windows SideShow-compatible .NET Micro Framework-based device (USB) has a driver problemWindows SideShow-compatible .NET Micro Framework-based device (USB) has a driver problem
There is a problem with the driver for Windows SideShow-compatible .NET Micro Framework-based device (USB). The driver needs to be reinstalled. Not fixed Not Fixed
Reinstall device driver Completed

Problem with PnP devicesProblem with PnP devices
There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices. Detected Detected
Potential issues that were checked
Windows Update configured to never install driversWindows Update configured to never install drivers
Driver updates aren’t automatically installed when detected by Windows Update. Issue not present

Issues found Detection details

6 Windows SideShow-compatible .NET Micro Framework-based device (USB) has a driver problem Not fixed Not Fixed

There is a problem with the driver for Windows SideShow-compatible .NET Micro Framework-based device (USB). The driver needs to be reinstalled.
InformationalDevice information
Name: Windows SideShow-compatible .NET Micro Framework-based device (USB)
ID: USB\VID_1B9F&PID_0102\0000000001
Error code: 10

Reinstall device driver Completed

There is a problem with the driver for Windows SideShow-compatible .NET Micro Framework-based device (USB). Reinstalling the driver might fix this problem.

Problem with PnP devices Detected Detected

There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.

Potential issues that were checked Detection details

Windows Update configured to never install drivers Issue not present

Driver updates aren’t automatically installed when detected by Windows Update.

Detection details Expand

Collection information
Computer Name: SERVER7
Windows Version: 6.2
Architecture: x64
Time: Tuesday, April 9, 2013 9:09:47 PM

Publisher details Expand

Devices and Printers
Troubleshoot problems with devices and printers.
Package Version: 2.0
Publisher: Microsoft Windows
Devices and Printers
Troubleshoot problems with devices and printers.
Package Version: 1.0
Publisher: Microsoft Corporation
Hardware and Devices
Find and fix problems with devices and hardware.
Package Version: 1.1
Publisher: Microsoft Windows
Windows Network Diagnostics
Detects problems with network connectivity.
Package Version: 1.0
Publisher: Microsoft Windows
Printer
Find and fix problems with printing.
Package Version: 1.0
Publisher: Microsoft Windows
USB
Troubleshoot problems with a USB device
Package Version: 1.0
Publisher: Microsoft Windows


#3

First things first, make sure you have the latest SDK’s (.Netmf, GHI and Gedgeteer) installed, do this before you plug your Hydra in.
Are you using a USB hub? and is it a powered hub?
There are a number of people that have reported issus using non powered hubs. Once you ahve done the above then plug the Hydra directly into a USB port on the machine.


#4

Hi guys,

Thanks for your answer. Unfortunately I didn’t much time to try it harder, but after doing the updates recommended by you, now I’m (I think) worst than before :slight_smile:

Now, my FEZ Hydra is recognised by Windows 8 as “GPS Camera” ?!?!?!?!

Is this better or worst?


#5

absolutely, that’s better. That’s the first step in manually updating the firmware on your device, so it’s great you got to that point. But do you know how you got there? Typically that’s by using the LOADER routine (shorting a pin to GND, see http://www.ghielectronics.com/docs/125/firmware-update-fez-hydra for details, and below for a quote from it)

Then, once you can load the firmware you then need to ensure the driver loads correctly. That may actually require you to use the procedure in the forum post that Andre posted, where you uninstall the driver and select the remove files option, and reinstall as Gus points out.

Good luck !


#6

Guys: YOU ARE THE BEST!!!

:slight_smile:

Following the link that Brett plus what Andre.m and HughB said I finally have my Hydra up and running!

Thanks a lot.

I had to run the Erase the Dataflash like Brett said and after that I had to run manually the UpdateFEZHydra comX

So, it’s working now. :slight_smile:

Thanks again


#7

Another happy shopper :slight_smile: awesome news!


#8

@ Brett - (off topic) I sent you an email that maybe in your spam folder.