USPS has been implemented for some time now, so i wanted to take a second and notify people of a couple things you may or may now know about USPS.
Tracking
Priority and First Class are NOT required by USPS to be scanned at every check point, resulting in very minimal tracking information provided to us.
Tracking pt.2
In most cases, after the package leaves the USA, it is almost impossible for us to look up where it is, until the receiver has received it. (Which makes no sense)
Insurance
First Class does NOT get insured, so if you are buying something of value (i.e. boards) I would strongly recommend using a different shipping if it with high value or you need to get your order sooner.
Time
Allow some time to pass before shooting us an email. If you believe your package is taking too long, feel free to email the company, and we will take care of your request as soon as possible.
[italic]Preorders[/italic]
Now with FEZ Panda around the corner, preorders are flooding the office.
We cannot split orders and send partial orders, if you are want your components now, you must place two separate orders.
[title]FEDEX[/title]
Tracking
trackingmail at fedex dot com
Please check your spam before emailing GHI for tracking
Hope this information helped, as always, we appreciate your feedback!
:dance:
Happy developing everyone!
They do ship to Europe, but watch out for HUGE costs afterwards (VAT and other taxes)
I would suggest to use fedex, although it can happen with fedex too.
Border control randomly takes out packages and charge tax where needed.
In australia, it’s a federal offence to falsify information on a customs declaration, it’s a legal document. I believe this holds true in the USA too which is why the GHI guys would be reluctant to do this. They can get in a lot of trouble for falsifying the information on a customs form, which make the few dollars of customs you pay look like pocket change.
Foike, the huge charges you are reffering to are duties due to your government. This has nothing to do with the shipping method nor has anything to do with GHI
I never said it did, check out my post. With fedex it can happen too.
Anyway. This is something EVERYONE should be warned about. Why? Because Europe has similar taxes, and therefor people should be warned.
Nothing wrong with GHI, nor USPS, but you should watch out. ;D
For a comparison here in Norway, you have to pay tax on any order over $32,- then you have to pay 25% extra on the total value plus the shipping cost. :’(
if you live in the uk such as myself i can confirm that fedex do occasionally levy the import tax if your import delivery is checked.
however from my own experience i have contacted the hmrc and if you can convince them that your item is for educational purposes it is possible to get the payment cancelled. i`m not saying this will always work as its on a case by case basis however it has worked for me.
I ordered a couple of pandas a while back, (when they were pre-order) anyone here know how long they should take to get to the UK?, I think i chose the cheapest mail option
Sad to say but it depends on your side.
We shipped all FEZ Pandas out on the 1st, so if you have any tracking questions feel free to email the website.
@ Peter, I ordered one when they were on preorder too, and sadly mine isn’t here yet either. Checking that website to track the order suggests that its in the country though…
