Not sure if anyone brought this up, but I like GHI products/services and everything, GHI’s support forum is super. I bought parts from GHI initially, but the thing that drove me away from buying from the store was its shipment cost.
In my opinion, It is way too expensive. If I bought $14 worth of parts (saying a distance sensor). I have to pay another $12 for the shipment. That I think has drove many customers away or at least it did to me. I bought 3 parts from another vendor and paid $4.5 shipping cost.
If GHI work on the shipment cost a little more agressive that I think would significant impact its sales figure. Well just a one-man opinion.