[quote=“Brett”]I do have one new pointer for you - you always need to do the firmware check when you install a new SDK - so please whatever you do make sure you deploy the firmware
I got the Cerbuino today. Er yesterday. There was no SDK to get a new version of. The support docs mention .NET MF 4.2 RTM (QFE2), which was released Aug 14, 2012, or about a year and 3 days before my board shipped to me.
Support docs also mention NETMF and Gadgeteer Package 2013 R2, which is shown as released on Aug 26, 2013. THAT is about the same time my board probably shipped. MAYBE GHI could have held back known defective and needing updating products? That’s what I do with my company… I choose to NOT ship out known problematic goods.
Today’s loss of productivity isn’t a “small hurdle”. It is the intentional choice by GHI Electronics to ship me a product that would not work.
I can’t believe I had to check my email one last time on my phone before going to sleep… Now I don’t get to go to sleep because how pissed off I am at GHI. Someone better prepare them for the absolutely irate, tired, and sleepless guy that’s going to be calling them in about 9 hours from now. After I’ve had enough Red Bull to form coherent thoughts.
GHI equals fail. I read on the internets about the “great customer service”. Nope, sorry, I’m going to go find all of those happy and cheerful posts on Sparkfun and other sites and be sure to let folks know that the actual first step in opening up the product is to update the firmware, which apparently involves some voodoo with shorting two contacts with a wire. Why? Because I juuuust got the product from GHI directly TODAY, who apparently, think it’s OK to send out things which they could easily fix but instead make fun games for people trying to get work done that impacts another business.
When I get to work, I’m going to pile up the boards I have purchased which do not need “firmware updates” in order to blink a freaking LED on the board itself. And I’ll put the lone GHI board next to that pile. And I’m going to take a picture.
I’m not joking. Someone here who cares needs to talk to someone at GHI who cares and figure this out. And I thought chipKIT was lame for not being able to do I2C out-of-the-box?
Why… why did I click on the email when I was done with Candy Crush?