It has been recently discovered that the RelayX1 Module (part number RLYX1-GM-464) does not provide enough clearance around the high voltage lines. It should not be used with 240V. It is safe to use with lower voltages, under 50V for example. We have redesigned the module to meet the required standards for the module to handle 240V.
However, at this time we are asking that everyone who has purchased the RelayX1 Module either directly through GHI Electronics or through an authorized distributor to contact us at the following email address, recall@ ghielectronics.com. For the recall you have the option of receiving the replacement module or a store credit. If you are located in the USA your store credit is $10 USD and if you are located outside of the USA your store credit is $15 USD.
When emailing us please include your name, shipping address, order number and if you ordered through a distributor, please indicate which distributor you used. In the email please indicate if you would like to receive the replacement module or the store credit.
Please do not ship the module back to us. We ask that you dispose of the module as part of this recall.
We apologize for any inconvenience that this may have caused. Please direct all questions regarding this notice to recall@ ghielectronics.com or this forum thread. Thank you for your continued support.
Naked hanging high-voltage wires, that is absolutely cool. A true engineer’s spirit. We also do that all the time; one enginner is so passionate about it that he gets a nice electric arc from time to time, hanging 5 cm above his balls. So sweet. With a fresh adrenalin dose, the rest of the day just flies through in a blink.